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Department of Social Services (DSS)

Family Support Program Data System (FSP Data System)  


  • FSP Data System Helpdesk - Hours of Operation
    The FSP Data System Helpdesk is available between Monday to Friday (excluding National and ACT Public Holidays) from 8:30am to 5:00pm (AEST).
  • FSP DS System Outage
    FSPDS will be unavailable this coming weekend. There will be no helpdesk support available between 3.00pm AEST Thursday 17 April 2014 and 8.30am AEST Tuesday 22 April 2014. Outage Times: System unavailable at 1:00am AEST Friday 18th April 2014 System available at 12:00am AEST Monday 21st April 2014
  • Changes to 28 Day Extension form
    28 Day Extension forms now require DSS Network Funding Agreement Manager details prior to submission. Please familiarise yourself with the new form.
  • Changes to Client Consent form and Information Sheet
    'Client Consent' Foms and 'Information Sheet for Clients' have changed slightly. Please familiarise yourself with the new forms.
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Welcome to the FSP Data System website. This website provides registered service providers of the Family Support Program Data System (FSP Data System) a facility to capture and maintain data surrounding their clients, cases, courses and sessions. To enter the online system, you will need to be a registered user.

Registered Users:
Please enter a valid User Name and Password. Click on Log In.

If you have forgotten your password or your account has become locked, please contact your Service Provider Administrator for a reset. Service Provider Administrators accounts can only be reset or unlocked by the Support Centre.

New Users:
An account can be created for you by your Service Provider Administrator.
They will provide you with a User Name and initial Password which you will need to change on first use.

Read Conditions of Use, System Requirements & Additional Information.


Log In

   Reset Password  

Contact Details

For more information on the FSP Data System website please contact Helpdesk on: