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Department of Social Services (DSS)

FSP Data System Contact  

The Department currently offers support services to users of the FSP Data System; these support services are available Monday to Friday (excluding National and ACT public holidays) from 8:30am to 5pm (Australian Eastern Standard/ Daylight Time).

Need Assistance?

Contact the FSP Data System Support Centre via telephone: 1800 020 283, email or by using the form provided below.

Service Level Standards


All emails will receive an auto-reply that the email has been received. The Support Centre will follow up with a telephone call (provided a telephone number has been given) or email within 2 working days with either a solution or update to status of request.


FSP Data System Support Centre Contact Form

Fill in the details below and then click the Submit button. This will send an email to the FSP Data System Support Centre.

To enable us to respond to your request in a timely manner, please supply as much of the Contact details as possible.